This Refund Policy outlines the terms under which refunds may be issued by (“Company”, “we”, “us”, “our”). By using our services, you (“User”, “you”, “your”) agree to the terms mentioned below.
GENERAL POLICY: All purchases are subject to availability and confirmation. Refunds are processed only as per the conditions defined below.
Eligibility for Refunds
Refunds may be granted in cases of failed transactions, duplicate payments, or when the product/service is not delivered as promised.
Non-Refundable Situations
Refunds will not be issued for completed services, used products, customer errors (such as incorrect details), or violations of our Terms & Conditions.
Cancellation & Refund
If an order is cancelled within the allowed time frame, the refund will be processed. Late cancellations may not be eligible for a refund.
Refund Processing Time
Approved refunds will be processed within 7–10 business days and credited to the original payment method. Processing time may vary depending on the bank/payment provider.
Mode of Refund
Refunds will be issued using the same payment method used during purchase. In special cases, alternate methods may be used at our discretion.
Contact
Email: support@PCMCraftsIndia.com